Privacy Policy
At Expert Edge, protecting the privacy, confidentiality, and security of personal information is fundamental to our business. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you use our website, join our expert network, or participate in consulting engagements. We are committed to processing personal data responsibly and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the Digital Personal Data Protection Act, 2023 (India).
1. Information We Collect
Expert Edge collects personal and professional information necessary to identify experts, evaluate qualifications, facilitate consulting engagements, process payments, conduct compliance reviews, and improve our services. This may include contact details, professional biographies, employment history, areas of expertise, project participation records, payment and tax information, identity verification documents, and technical information generated through your use of our website or platform.
2. Use of Personal Information
We use personal information to match experts with consulting opportunities, verify credentials, manage client engagements, process payments, conduct compliance and conflict-of-interest reviews, prevent fraud, communicate with users, improve our services, and fulfil our contractual, legal, and regulatory obligations. Personal information is processed only for legitimate business purposes and only to the extent necessary.
3. Information Sharing
Personal information may be shared with clients, affiliated companies, trusted service providers, payment processors, professional advisers, or government authorities where necessary to facilitate consulting engagements, satisfy legal obligations, or protect legitimate business interests. Expert Edge does not sell or rent personal information. Contact details will not be disclosed to clients except where required for an approved engagement or with your prior consent.
4. Confidentiality
All information relating to clients, experts, consulting engagements, research topics, project discussions, and other non-public information is treated as strictly confidential. Participants are expected to comply with all contractual, legal, fiduciary, and professional confidentiality obligations and must never disclose or misuse confidential information or Material Non-Public Information (MNPI).
5. Recordings and AI Processing
To maintain quality, compliance, and operational standards, consultations may be recorded, transcribed, or reviewed using authorized personnel and secure AI-enabled technologies. Recordings, transcripts, and related content may be used for documentation, quality assurance, compliance monitoring, and service improvement in accordance with applicable data protection laws. Were reasonably practicable, anonymized or aggregated information will be used.
6. Data Security and Retention
Expert Edge maintains appropriate administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or loss. Personal information is retained only for as long as necessary to provide services, meet contractual commitments, satisfy legal or regulatory requirements, resolve disputes, and protect legitimate business interests, after which it is securely deleted or anonymized where appropriate.
7. International Data Transfers
As a global consulting platform, Expert Edge may transfer and process personal information across jurisdictions where we or our trusted service providers operate. Appropriate contractual, technical, and organizational safeguards are implemented to ensure that personal information remains protected in accordance with applicable privacy laws.
8. Your Privacy Rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate data, deletion of personal information, withdrawal of consent where applicable, restriction or objection to certain processing activities, or a copy of your personal data. Expert Edge will respond to such requests within the timeframes.
9. Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance user experience, improve website functionality, analyse usage, strengthen security, and support website performance. Users may manage cookie preferences through their browser settings.
10. Policy Updates
Expert Edge may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business operations. Any revised version will be published on our website with an updated Effective Date. Continued use of our services constitutes acceptance of the revised Privacy Policy.
